Privacy Policy

Collection of Personal Information

We collect personal information that you provide directly to us, including your name, email address, phone number, postal address, and any messages you send through our contact forms. We also collect information automatically when you visit our website, such as your IP address, browser type, device information, and pages you view.

We only collect personal information that is reasonably necessary for our business functions and activities, including processing orders, providing customer service, and improving our website.

Use and Disclosure

We use your personal information to:

• Respond to your inquiries and provide customer service
• Process and fulfil orders
• Send you updates about our products and services (with your consent)
• Improve our website and services
• Comply with legal obligations under Australian law

We do not sell your personal information to third parties. We may disclose your information to service providers who assist us in operating our business, but only where necessary and subject to appropriate confidentiality obligations.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encryption, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights Under the Privacy Act

Under the Privacy Act 1988, you have the right to:

• Access your personal information we hold about you
• Request correction of inaccurate, incomplete, or out-of-date information
• Make a complaint about how we handle your personal information
• Opt out of receiving marketing communications at any time

To access or correct your personal information, please contact us using the details below. We will respond to your request within 30 days as required by the Privacy Act.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings. For more detailed information, please see our Cookies Policy.

Overseas Disclosure

We primarily store and process personal information in Australia. If we need to disclose information overseas, we will take reasonable steps to ensure the recipient complies with the Australian Privacy Principles or equivalent privacy laws.

Complaints

If you believe we have breached the Australian Privacy Principles, you may make a complaint to us. We will investigate and respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact Us

For privacy-related inquiries, access requests, or complaints, please contact us at:

wristsshcleansin
Privacy Officer
Unit 12/175 Currumburra Rd
Ashmore QLD 4214, Australia
Email: notifyuse@wristsshcleansin.world
Phone: +61 450 291 722